A team meeting about diversity

Listen to a team meeting about diversity to practise and improve your listening skills.
Do the preparation task first. Then listen to the audio and do the exercises.
Preparation
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Transcripts
See MoreNina: As you know, our team has grown a lot in the past year and we feel we need to address the diversity in the team.
Brenda: How do you mean, ‘address the diversity’?
Nina: Well, we all know that diversity in teams is a good thing, but it can also be a challenge for some people to respect and value people’s differences. We’ve got a really diverse team here – people of different nationalities, backgrounds, religions, ages … and sometimes I don’t feel we make the most of this.
Stefano: Yes, and even if it isn’t specifically challenging, many people are simply unaware of the isolation that some team members may feel because they are different.
Brenda: So, what does this mean? What are we going to do?
Nina: Well, we need to create a workplace charter. You know, one that promotes equality, diversity and inclusion.
Brenda: That sounds like a good idea. But will people just see it as something the management team has created? Maybe they won’t even pay attention to it.
Nina: I know. That’s why we’re going to involve everyone in creating it.
Stefano: That’s a good idea. We could run some workshops and get ideas from the employees about how we can create a more inclusive workplace.
Nina: Exactly. I was thinking that before that we could run some team-building sessions so they can experience the value of diversity for themselves.
Brenda: Yes, I like that. Many people see diversity as something negative, often because there are different opinions or ways of doing things.
Nina: Yes, I know, but if there’s no diversity, then the risk is that we all work in the same way, think the same and see the world the same. This makes it hard to be creative and to innovate.
Stefano: I completely agree, Nina. OK. So, what do you want us to do?
Nina: Stefano, can you look for a successful trainer who specialises in running workshops and team-building sessions on diversity and inclusion?
Stefano: Sure. I’ll be happy to.
Nina: And Brenda, can you find a fun venue? Somewhere that is quite diverse itself. Something that’s not the usual seminar-style environment?
Brenda: Sure. That’ll be fun.
Nina: And I’m going to do some further research into how other organisations are benefiting from their diversity. I can share this with the whole team.
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A design presentation
Listen to the presentation about a new product design to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.
Preparation
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Transcript
See MoreHi, everyone. Thanks for coming to this short presentation on our new product design. As you know, we’ve already redeveloped our ‘Adventure’ shampoo to make it more modern and appealing. And we’ve renamed it ‘Adventure Tech’. Our market research established the target market as men in the 18–40 age range who like to be outdoors and also like technical gadgets, such as smartwatches, drones and things like that. We needed to create a bottle which appeals to that market.
So, today, I’m happy to unveil our new bottle design. As you can see, it’s designed to look like a black metal drinking flask, with some digital features printed on it.
I’d like to talk you through the following three points: the key features, sizing and our timeline for production.
Firstly, you’ll notice it has an ergonomic design. That means it fits smoothly into your hand and can be easily opened and squeezed using one hand. And, it looks like a flask you might use when hiking outdoors. The imitation digital displays are designed to remind the user of other tech devices they may have, such as a smartwatch or smart displays in their home.
I’d now like to tell you about the sizes. It comes in two sizes: the regular size and a small travel size. The travel size is the same type of design – a flask, also with imitation digital displays on the bottle. We were thinking of starting with one and following with the travel-size in a few months, but we’ve worked hard and both are ready now.
Finally, I’m going to talk to you about our timeline for production. You’ve probably heard that we’re launching in two months. In preparation for that, we’re starting the marketing campaign next month. You can see the complete overview of all phases in this Gantt chart.
In summary, the bottle’s been designed for men who like adventure and technology, and it comes in two sizes. The marketing campaign is starting next month and we’re launching the product in two months.
OK. So, any questions? Feel free to also email me for further information in case we run out of time.
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Business news
Listen to the business news to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.
Preparation
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Transcript
See MoreThe first item in the news today is the recent elections that took place across the country. This was a crucial vote, which may see a dramatic change in how the country develops over the coming years. Overall, a 54.5 per cent voter turnout was registered. This represents an increase of 11 per cent over the previous election and six per cent above the average for the past 50 years. There has also been a slight change in demographics, with an increase in youth turnout in the 18- to 24- and 24- to 29-year-old brackets. Despite this increase, young people are still less likely to vote than older people; 84 per cent of voters in the 70 plus age group came to the polling stations.
Moving on, the global digital powerhouse ONK today posted quarterly results which were above forecast. Back in March, Tim Bolling, CEO, issued a profit warning over fears that there would be losses following the recall of their leading product, the 40d device. In fact, the company posted quarterly revenue of US$14.8 billion which represents an increase of 11 per cent from the same quarter a year ago. They also announced that they had sold 21 million 40d devices over the quarter. The company has provided the information that with this level of revenue, there will be a gross margin of 34 to 35 per cent, ultimately leading to a US$1.20 per share cash dividend awarded to shareholders.
And in our final news item we ask, will we soon be saying goodbye to coins and notes forever? The nationwide trend of using cashless payment options is increasing. There are a number of reasons for this development. A key reason for this is a growing interest in reducing the number of items people need to leave their homes with. As almost everyone carries a smartphone with them, and many people also have smartwatches, the ability to pay for things using one of these two technologies is particularly appealing. More and more retailers are accepting cashless payments and in some cases they’ve stopped accepting cash altogether.
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A student discussion
Listen to two students comparing Mars and Earth to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.
Preparation
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Transcript
See MoreTeacher: So you’ve got a few minutes to discuss with your partner.
Student 1: So, as far as I know, the main similarity between Mars and Earth is that they can both support human life.
Student 2: Yeah, but do we know that’s actually true? I mean, Mars is much colder than Earth, isn’t it? It says here it’s about minus 55 degrees most of the time, whereas on Earth only places like Antarctica get that cold.
Student 1: True. Well then, I suppose you could say both planets are a similar distance from the Sun?
Student 2: No way! Mars is much further away! It says here it’s about 228 million kilometres, while Earth is about 150 million.
Student 1: Yes, but in space that’s not that far. Jupiter is, like, almost 780 million kilometres. That’s why we use astronomical units when we talk about distances in space. Earth is 1 astronomical unit from the Sun and Mars is 1.3. The difference doesn’t sound so big when you look at it that way.
Student 2: I see what you mean. Jupiter is 5.2 astronomical units so I guess you’re right. What other similarities are there between the two planets?
Student 1: Let’s see … not the colour, obviously!
Student 2: Yeah! Earth is called the blue planet and Mars is called the red planet for pretty obvious reasons!
Student 1: Their sizes are pretty different. Mars is about half the size of Earth.
Student 2: What about this? It looks like the days on both planets are almost the same length. Earth’s day is 24 hours but Mars’s is about half an hour longer.
Student 1: You’re right. OK, any other things they both share?
Student 2: I suppose you could say they have water in common.
Student 1: Could you? How?
Student 2: Well, Earth is 70 per cent water and Mars probably had huge oceans in the past. It’s just that most of the water there now is probably frozen.
Student 1: Ah, I see. I don’t think we can say the air is the same, though. Most of Earth’s air is nitrogen and oxygen, but Mars …?
Student 2: Mars doesn’t really have air, not compared with Earth. It’s got about one per cent as much air as Earth.
Student 1: Right, and it’s mostly carbon dioxide.
Student 2: Gravity is another difference. I didn’t know this, but Mars has higher gravity than the Moon. But it’s much less than on Earth, of course.
Student 1: Oh, yes. It says Mars has about 38 per cent of Earth’s gravity.
Teacher: OK, let’s see what you’ve found …
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An invitation to a party
Listen to some phone messages with directions to practise and improve your listening skills.

Preparation
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Transcript
See MoreAutomated message: You have two new messages. Message number one, received today at 3.45 p.m.
Hi, it’s me. How’s it going? I guess you’re at work and you don’t have your phone on, right? First of all, thank you, THANK YOU for the birthday card and message. I received it this morning. That’s so nice of you. I’m organising a little party for my birthday. It’s nothing very big – only a few of my best and closest friends. That means you too! We’re going to have it at my cousin’s house. She lives in the countryside in a nice big house with a swimming pool. I’d love to see you there. It’s going to be this Friday. I’ll send you the instructions on how to get there later, OK?
Anyway, have fun at work. Don’t work too hard, OK? Talk soon.
Automated message: You have two new messages. Message number two, received today at 5.15 p.m.
Aw, you’re still not answering your phone! OK, here are the instructions to get to my cousin’s house for the party. Are you going to take your car? If you take the car, drive straight on Forest Road until you get to the motorway. Drive past Brownsville and take exit 13A. That’s 13A. You drive down the road there and turn left. It’s the first big house on the right. OK? If you’re taking a bus, you can get the number 80 to Brownsville. Call me when you get there and somebody can pick you up in a car. I can’t wait. This is going to be so great!
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A morning briefing
Listen to a morning briefing to practise and improve your listening skills.

Preparation
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Transcript
See MoreHi, everyone. I know you’re all busy so I’ll keep this briefing quick. I have some important information about a change in the management team. As you already know, our head of department, James Watson, is leaving his position at the end of this week. His replacement is starting at the end of the next month. In the meantime, we’ll continue with our projects as usual.
I have two more quick points. Firstly, there will be some improvements made to the staff car park next month for a few weeks. It will be closed during that time.
Don’t worry, we’ve found a solution. We can use the local church car park until our own one is ready. If you arrive before 8.30 a.m., please use our small car park on Brown Street, and if you arrive after that, you should go directly to the church car park. It’s only a five-minute walk away. But they need it in the evenings, so you have to leave before 6 p.m. Sorry about that – I know how much you all love working late!
The other thing I wanted to tell you about is that the canteen has now introduced a cashless payment system. So, you can’t use cash for payments any more. You can pay directly with your smartphone or you can pay using your company ID card. The total amount put on your company ID card comes off your salary at the end of each month.
OK. That’s it? Are there any questions?
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Booking a table
Listen to someone booking a table in a restaurant to practise and improve your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.
Preparation
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Transcript
See MoreStaff: Hello, Gino’s.
Jamie: Hi. Can I book a table for tomorrow night, please?
Staff: How many people is it for?
Jamie: Four.
Staff: And what time would you like?
Jamie: About eight, eight thirty maybe?
Staff: Let’s see … We’re pretty busy tomorrow, so I can do half past seven or nine.
Jamie: Oh. OK, then. Half seven, please.
Staff: What name is it?
Jamie: Jamie.
Staff: J-A- …?
Jamie: M-I-E
Staff: OK, so that’s a table for four at half past seven tomorrow evening.
Jamie: Great. Thanks! Bye.
Staff: Bye.
Staff: Hello, Gino’s.
Jamie: Hi, I called earlier to book a table for four and I was wondering if I can make it for six instead?
Staff: Ah, what name was it?
Jamie: It’s Jamie.
Staff: Table for four at half past seven. So you want to change it to 6 o’clock?
Jamie: No, sorry. Can I make it for six people?
Staff: Oh, I see. Sorry! That shouldn’t be a problem. I can move you to a bigger table but it will be nearer the kitchen. Is that OK?
Jamie: No problem. Is it possible to change the time as well? Make it a little bit later?
Staff: Ah … yeah, we can. Is eight OK for you?
Jamie: Perfect, thanks!
Staff: Lovely. See you tomorrow, then.
Jamie: Thanks! Bye!
Staff: Thanks. Ciao!
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A voicemail message
Listen to a voicemail message and answer the questions to practise your listening skills.

Do the preparation task first. Then listen to the audio and do the exercises.
Preparation
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Transcript
See MoreJohn: Hi, this is John. Thanks for calling. I’m not here at the moment, so please leave a message and I’ll call you back.
Marina: Hi, John, this is Marina Silva calling from Old Time Toys. Your colleague Alex gave me your phone number. She said you can help me.
I need some information on your new products. Could you please call me when you are back in the office? My phone number is 0-2-0-8, 6-5-5-7-6-2-1.
Also, can you please email me your new brochure and information about your prices? My email address is Marina, that’s M-A-R-I-N-A, dot Silva, S-I-L-V-A, at O-L-D-T-I-M-E hyphen toys dot com.
Thanks a lot. I look forward to hearing from you.
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How to break into the music industry
Listen to a talk about how to get a job in the music industry and do the exercises to practise and improve your listening skills.
Instructions
Do the preparation exercise before you listen. Then do the other exercises to check your understanding.
Preparation
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ShowCheck your understanding: complete the sentences
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ShowCheck your vocabulary: gap fill
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How false information spreads
Listen to the radio interview about how false information spreads and do the exercises to practise and improve your listening skills.
Instructions
Do the preparation exercise before you listen. Then do the other exercises to check your understanding.
Preparation
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HideCheck your understanding: multiple choice
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HideCheck your vocabulary: gap fill
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